FAQs
Yes. All products listed on Sargodhabazar.pk are required to be 100% original and authentic. Vendors are monitored regularly to maintain product quality and authenticity standards.
You can place an order by browsing products, adding items to your cart, and completing the checkout process. Orders can be placed easily using mobile, tablet, or desktop devices.
Creating an account is recommended for a better shopping experience, order tracking, and faster checkout, but guest checkout may be available for selected orders.
Yes. You can add products from multiple vendors to your cart and place a single order. Delivery timelines may vary depending on the vendor.
Track the status of your order: Woodmart marketplace provides the ability to track the status of an order by tracking number.
Yes. Medicines are sold only by licensed and verified vendors. We apply strict checks to ensure safety, authenticity, and compliance with applicable regulations.
Prescription requirements depend on the type of medicine. For regulated medicines, vendors may request a valid prescription before processing the order.
Yes. We use secure payment systems to protect customer data and ensure safe transactions.
Available payment methods may include cash on delivery, bank transfer, and other digital payment options, depending on your location and vendor policies.
Delivery times vary depending on the vendor and your location. Estimated delivery details are shared at the time of order placement.
Yes. Once your order is confirmed, you can track its status through your account dashboard or order tracking page.
If you receive a damaged, incorrect, or incomplete product, contact our customer support team within the specified return window. We will assist according to our return and refund policy.
Vendor Questions
Businesses, retailers, and suppliers selling original and authentic products can apply to become vendors on Sargodhabazar.pk.
You can apply through the Vendor Registration section on our website by submitting your business and identity details for verification.
Yes. Vendors must comply with platform policies, avoid counterfeit or prohibited items, and meet category-specific requirements, especially for medicines and healthcare products.
Vendors receive payments through secure settlement methods as per the agreed payment cycle and platform terms.
Account & Privacy
Yes. We value user privacy and take appropriate measures to protect personal and transaction data in accordance with our Privacy Policy.
Yes. You may request account deletion by contacting customer support. Certain data may be retained for legal or compliance purposes.
Trusted multi-vendor marketplace in Pakistan
100% authentic and verified products
Secure shopping and payments
Support for local businesses and vendors
Mobile-friendly and easy-to-use platform
Sargodhabazar.pk is a multi-vendor online marketplace in Pakistan where customers can purchase medicines, groceries, electronics, and daily-use products from verified and trusted sellers through one secure platform.
Refund
Sargodhabazar.pk offers refunds in accordance with our return policy. Refund eligibility depends on the product category, condition of the item, and vendor-specific terms. Products must meet the return criteria to qualify for a refund.
To request a refund, log in to your account, go to My Orders, select the relevant order, and submit a refund or return request. You may also contact customer support within the allowed return period for assistance.
Refund eligibility varies by product category. Certain items, such as medicines, healthcare products, and perishable goods, may not be refundable unless they are damaged, incorrect, or defective upon delivery.
Once a refund request is approved, processing typically takes 7–14 business days, depending on the payment method and vendor processing time.
Refunds are issued using the original payment method whenever possible. In some cases, refunds may be processed via bank transfer or store credit, based on vendor and platform policies.